Policies and guidelines to assist agencies in matters relating to electronic communications, like email and social media.

Internal and External Email Domains Sending Mail

DPC/P4.42

This policy outlines best practice when configuring email domains for sending mail within the SA Government Electronic Messaging System Hybrid Exchange environment, including Exchange Online in Office 365.

Internal and External Email Domains Sending Mail  (DOCX, 132.5 KB)

Internal and External Email Domains Sending Mail  (PDF, 74.6 KB)

Social Media Policy

DPC/P11.1

This policy requires agencies to consider using social media in their service delivery and as part of their communications and engagement activities.

Social Media Policy (DOCX, 125.9 KB)

Social Media Policy (PDF, 276.9 KB)

Social Media Guidance for Agencies and Staff

The purpose of this guide is to create awareness of some of the opportunities and risks that social media presents for government.

Social Media Guidance for Agencies and Staff (PDF, 640.4 KB)

SAGEMS Naming Standards

DPC/S6.10

Consistent naming of South Australian Government email addresses is necessary to ensure their unique allocation and to facilitate the provision of government-wide security.

SAGEMS Naming Standards (DOCX, 135.3 KB)

SAGEMS Naming Standards (PDF, 63.2 KB)

Using sa.gov.au as a sending address for external applications

DPC/P4.41

The purpose of this policy is to outline the appropriate way of sending emails from external platforms using the sa.gov.au domain.

Using sa.gov.au as a sending address for external applications Policy (DOCX, 136.3 KB)

Using sa.gov.au as a sending address for external applications Policy (PDF, 80.3 KB)