Policies and guidelines to assist agencies in matters relating to electronic communications, like email and social media.

Internal and external email domains sending mail

DPC/P4.42

This policy outlines best practice when configuring email domains for sending mail within the SA Government Electronic Messaging System Hybrid Exchange environment, including Exchange Online in Office 365.

Internal and External Email Domains Sending Mail  (DOCX, 132.5 KB)

Internal and External Email Domains Sending Mail  (PDF, 74.6 KB)

SAGEMS naming standards

DPC/S6.10

Consistent naming of the Government of South Australia email addresses is necessary to ensure their unique allocation and to facilitate the provision of government-wide security.

SAGEMS Naming Standards (DOCX, 135.3 KB)

SAGEMS Naming Standards (PDF, 63.2 KB)

Using sa.gov.au as a sending address for external applications

DPC/P4.41

The purpose of this policy is to outline the appropriate way of sending emails from external platforms using the sa.gov.au domain.

Using sa.gov.au as a sending address for external applications Policy (DOCX, 136.3 KB)

Using sa.gov.au as a sending address for external applications Policy (PDF, 80.3 KB)

Internal to government electronic communication policies

For other electronic communication policies for internal government users, please visit the Office of the Chief Information Officer extranet.