Policies and guidelines to assist agencies in matters relating to electronic communications, like email and social media.
Email usage policy
This policy outlines the requirements that SA Government agencies must follow prior to implementing and/or using email services and creates a baseline of email security requirements.
Across government email usage policy (PDF, 217.8 KB)
Across government email usage policy (DOCX, 143.6 KB)
Internal and external email domains sending mail
This policy outlines best practice when configuring email domains for sending mail within the SA Government Electronic Messaging System Hybrid Exchange environment, including Exchange Online in Office 365.
Internal and External Email Domains Sending Mail (DOCX, 132.5 KB)
Internal and External Email Domains Sending Mail (PDF, 74.6 KB)
SAGEMS naming standards
Consistent naming of the Government of South Australia email addresses is necessary to ensure their unique allocation and to facilitate the provision of government-wide security.
SAGEMS Naming Standards (DOCX, 135.3 KB)
SAGEMS Naming Standards (PDF, 63.2 KB)
Using sa.gov.au as a sending address for external applications
The purpose of this policy is to outline the appropriate way of sending emails from external platforms using the sa.gov.au domain.
Using sa.gov.au as a sending address for external applications Policy (DOCX, 136.3 KB)
Using sa.gov.au as a sending address for external applications Policy (PDF, 80.3 KB)
Internal to government electronic communication policies
For other electronic communication policies for internal government users, please visit the Office of the Chief Information Officer extranet.