The Department of the Premier and Cabinet (DPC) actively works with other jurisdictions across Australia to share expertise, collaborate, and leverage existing resources.
Here is a selection of current initiatives.
Data and Digital Ministers' Meeting
The purpose of the Data and Digital Ministers' Meeting (DDMM) is to establish proposals for better cross-government collaboration on data and digital transformation to drive smarter service delivery and improved policy outcomes.
DDMM comprises of representation from all states and territories, and New Zealand. It is responsible for overseeing the development of Australia’s public digital capability by identifying best practice across jurisdictions and pursuing areas for collaboration to achieve its purpose.
South Australia is represented by the Premier, Hon Steven Marshall MP.
The Senior Officials Group, which supports DDMM, includes departmental representatives.
The DDMM has established a number of cross-jurisdictional working groups to drive activities relating to specific areas of focus.
For more information, go to Data and Digital Ministers' Meeting - Department of the Prime Minister and Cabinet website.
Research by the Commonwealth of Australia and the Government of South Australia indicates that people feel they need to provide too much information to prove who they are and are asked to provide the same information each time they interact with a different government agency.
The Commonwealth government is working with jurisdictions, the private sector, privacy advocates, commissioners and consumer groups to establish a federated digital identity ecosystem. Individuals and businesses will be able to prove their identity once and reuse that identity to access government services without having to visit a government office.
The Government of South Australia and the Commonwealth of Australia have signed a Digital Identity Memorandum of Understanding (MOU) to support collaboration towards a nationally consistent, user-centred approach to identity for individuals and business across tiers of government.
The MOU commits the South Australian and Commonwealth governments to investigating whether it is feasible to connect the relevant technology systems of each party for the purposes of verifying digital identity.
We have been working with the Commonwealth’s Digital Transformation Agency (DTA) and other jurisdictions to develop the Trusted Digital Identity Framework (TDIF), which provides the rules of the federated digital identity model.
While the MOU does not commit South Australia to adopt the TDIF or connect to the Commonwealth Government’s Identity Exchange, it will assist both governments to work together and test the feasibility of integrated services that span across jurisdictions.
Digital Service Standard
The Commonwealth government’s Digital Service Standard sets the criteria that digital services must meet to ensure they are simpler, faster and meet the expectations of users.
The Government of South Australia has, through its Digital Service Standard Policy, adopted the Digital Service Standard as its preferred approach to the development of digital services across government.
Agencies are required to consider the Digital Service Standard in the design and implementation of new or renewed government services, and where a decision is made not to use it, provide sufficient reason – indicating why it was proactively discounted.
This standard and the accompanying Design Guides were developed by the Australian Government’s Digital Transformation Agency, based on those published by the United Kingdom Government, and following their own trial and significant feedback from users.
Applying the Digital Service Standard
Watch practical advice on understanding users, designing services and making them simple and adaptable.
Presented by Jacqui Van Teulingen, then from the Digital Transformation Agency.