Outcome: People with disability live in inclusive, accessible and well-designed homes and communities.

Policy Priorities:

  1. Increase the availability of affordable housing.
  2. Housing is accessible and people with disability have a choice and control about where they live, who they live with, and who comes into their home.
  3. People with disability are able to fully participate in social, recreational, sporting, religious and cultural life.
  4. The built and natural environment is accessible for the whole community.
  5. Information and communication systems are accessible, reliable and responsive.

Responsibility

Director, Digital Programs

Timeframe

Ongoing

Measurable target

South Australian Government agencies are supported in meeting their online accessibility obligations

Responsibility

Director, Digital Programs

Timeframe

31 October 2024

Measurable target

Collaboration with other jurisdictions to elevate the toolkit to federal resource

Responsibility

Head of Strategic Communications

Timeframe

Ongoing

Measurable target

All current DPC web content meets WCAG 2.0 level AA

Responsibility

Chief Information Officer

Timeframe

Ongoing

Measurable target

Templates reflect WCAG 2.0 Level AA

Responsibility

Director, People and Culture

Timeframe

31 October 2024

Measurable target

DPC Induction, IN.DPC and PDP resources encourages employees to undertake this training

Responsibility

Director, Business Operations

Timeframe

When building redevelopment and accommodation fit outs are planned

Measurable target

Universal Design principles are addressed in tender process or design brief for new developments

Responsibility

Director, Business Operations
With support from Director, People and Culture and Director, Office for Autism

Timeframe

31 October 2024

Measurable target

Low-cost, practical and reasonable short-term recommendations from audit findings are implemented within 12 months
Longer-term recommendations with budget estimates are tabled for future refurbishment works

Responsibility

All directors with responsibility for public and internal services, events and programs

Timeframe

Ongoing

Measurable target

Information on access to DPC’s venues, services and events is readily available for members of the public and employees with disability

Responsibility

All Directors and event coordinators responsible for hosting of events

Timeframe

Ongoing

Measurable target

Event review surveys report satisfaction with accessibility to events
Number of events that incorporate hidden disabilities support and sensory space

Responsibility

Director, South Australian Museum
Director, Art Gallery of South Australia
Director, State Library of South Australia
Director, Carrick Hill

Timeframe

Ongoing

Measurable target

Investigate and promote current and emerging assistive technologies to improve access to public services, facilities and collections at our Cultural Institutions

Responsibility

Director, Office of the Chief Executive

Timeframe

Ongoing

Measurable target

Ensure the DPC Complaints and Feedback process is accessible for people with disability, with support and alternative formats provided to meet the needs of each individual with disability

Responsibility

Director, Office of the Chief Executive

Timeframe

31 July 2024

Measurable target

Report and analyse customer complaints, feedback and suggestions that relate to accessibility

Responsibility

Directors of relevant division relating to complaint or feedback

Timeframe

Ongoing

Measurable target

Number of identified improvements through the complaints and feedback process that are implemented

Responsibility

Director, South Australian Museum
Director, Art Gallery of South Australia
Director, State Library of South Australia
Director, Carrick Hill

Timeframe

Ongoing

Measurable target

Client satisfaction with the handling of their complaint or feedback is elevated

Responsibility

Director, South Australian Museum
Director, Art Gallery of South Australia
Director, State Library of South Australia
Director, Carrick Hill

Timeframe

Ongoing

Measurable target

Number of identified improvements through the complaints and feedback process that are implemented