• Continued to lead the strategic development and delivery of the Lot Fourteen district.
  • Coordinated the launch of South Australia’s Implementation Plan under the National Agreement on Closing the Gap.
  • Developed an aspirational campaign to help encourage South Australians to get out by reminding them why it’s important to support small business.
  • Led customer research to understand the experiences and expectations of South Australian citizens and businesses – voice of the customer research completed across 4 focus areas
    • high volume transactions
    • concessions
    • grants
    • small business.
  • Established a new quarterly Customer Satisfaction Measurement Survey for SA Government, with key headline measures of Ease, Satisfaction and Trust.
  • Coordinated recovery and rebuild efforts to support South Australian Communities affected by the January 2022 Floods.
  • Provided funding of $275,000 to the Australian Migrant Resource Centre (AMRC) to deliver Skilled Migrant Services to regional communities (Mt Gambier, Naracoorte, Bordertown and Murray Bridge) not eligible for Commonwealth assistance.

Go to section 'Agency performance at a glance'.