Number of public complaints reported

No public complaints have been received by the Cross Border Commissioner.

Service improvements

Given the foundation of the office, a Complaint Management System is yet to be created.

Compliance statement

  • The Office of the Cross Border Commissioner is compliant with Premier and Cabinet Circular 039 – complaint management in the South Australian public sector.
  • The Office of the Cross Border Commissioner has communicated the content of PC 039 and the agency’s related complaints policies and procedures to employees.

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