The policy and resources to ensure speakers of languages other than English and non-verbal languages can fully access government services have been refreshed.
The South Australian Interpreting and Translating Policy for Migrant and Non-Verbal (Sign) Languages aims to ensure that speakers of languages other than English are not disadvantaged when accessing government services and information.
All South Australian government agencies, including statutory bodies, are required to use professional interpreting and translating services when English language proficiency is a barrier to effective communication between government staff and a client, or when requested by a client.
Supporting this across-government policy are eight fact sheets to assist government agencies and statutory bodies to comply with the policy and maintain their own agency-specific operational policies.
The across-government policy and fact sheets have been updated following release of the 2021 Census data and are now available.
For more information, see Interpreting and Translating Policy.