South Australia is leading the way in transforming its public services through digital technologies, according to the latest Digital Government Readiness Report.
Released today, the report shows the state’s digital transformation score has increased by 17.3 per cent in the past 12 months.
“SA has been particularly active this year, moving from fourth position on our leader board to equal second [with Queensland],” said Intermedium managing director and principal analyst Judy Hurditch.
Intermedium specialises in the assessment of Australian public sector use of ICT at federal, state and territory level.
In producing the Digital Government Readiness Report, they score each jurisdiction according to the progress they have made in providing citizen-centric services.
Ms Hurditch attributed South Australia’s position on the digital readiness indicator to the state’s ICT strategy SA Connected, its Digital Transformation Strategy, commitment to open data and the whole-of-government leadership provided by the Office for Digital Government.
“Every jurisdiction is confronted with different issues and challenges when it comes to their digital transformation, but the common characteristic of the leaders is that they have been building the foundations of their digital transformation in a steady and ongoing fashion,” Ms Hurditch said.